Author: The Information Badger

‘Crash, Bang, wallop’ and the need for more Defence spending…

Posted on by The Information Badger in Defence, Information Technology, Innovation, Public safety, Security, Technology

The Badger’s first projects on joining the IT industry involved software and systems design, development, and delivery in the UK Defence sector. The experience provided an excellent foundation on which to build a wider IT career. Problem-solving using innovative software and hardware to provide operational capabilities, working with military people who were focused on getting the job done to rigorous standards, and ensuring deliverables met strict requirements, proved invaluable in cementing the right mindset for success. The military people the Badger encountered were well-trained, capable, and passionate about having operational capabilities that were effective against potential aggressors. Indeed, employers like the Badger’s recruited many of them at the end of their military service because their discipline, professionalism, work ethic, teamwork, and leadership skills were useful beyond just work in the Defence sector.

This was, of course, some decades ago when UK Defence spending was at a level before progressive reductions due to the so-called ‘peace dividend’. Today the UK spends ~2,~3.5, and ~5 times more on Education, NHS, and Welfare Benefits, respectively, than it does on Defence. The Badger’s felt for some time that Defence expenditure must rise, especially as security and defence today relies more than ever on fast-changing, digital information, command, control, communication, and unmanned weapons, as well as the brave soldiers, sailors and airmen who put themselves in harm’s way.

Which brings the Badger to something he does grudgingly, and that’s to thank the President of the USA for demanding NATO countries increase their Defence spending! The Badger’s not a warmonger. He just believes that it’s obvious that increasing UK Defence spending is long overdue. An increase can only be good for the UK’s economy and growing our own truly indigenous digital tech capabilities. Raising Defence spending will create more  high-value tech jobs, boost our natural flair for innovation, and help us hold our own in a fractious, tech-dominated world. That, however, is the limit of thanks to the USA’s democratically elected President and administration.

The Badger was creating a playlist of novelty songs when he saw the public berating and ejection from the White House of  Ukraine’s President on television. Having added ‘Crash, Bang, wallop, what a picture’  and  ‘Hole in the Ground’  to the playlist, the Badger immediately sensed that both had relevance to what he’d seen. The USA administration’s bullying of Ukraine, its coveting of Canada and Greenland, and its crass comments about the warfare experience of its allies, adds weight to why UK Defence expenditure must rise. For the average person in the street this side of the Atlantic, trust is hard-earned, easily lost, and hard to re-establish. Trust that the USA is a reliable ally is rapidly evaporating. More strained relationships with those embarked on a particular style of Making America Great Again looks inevitable, but that’s nothing to fear because history shows we are resilient in the face of adversity.

An inspiring, impressive, and heartwarming moment…

Posted on by The Information Badger in Education, Information Technology, Learning, Software, Training

Take a moment. Think about the most inspiring, impressive, and heart-warming moments that you’ve experienced during your career. Does one immediately come to the fore more than others? The Badger’s experienced many inspiring and impressive moments over the decades, but far fewer that were inspiring, impressive AND heart-warming! The one moment that is always the first  comes to mind meeting these three criteria was the witnessing of a speaker at a technical conference overcome their stage-fright and public-speaking demons to receive a standing ovation from the audience.

The young Badger had attended the conference, about novel software design practices, to give one of many twenty-minute presentations to the ~350-person audience from across industry. His presentation went well, ostensibly because he was well prepared and had lots of previous public-speaking experience from presenting at large conferences during his academic days. On returning to his seat afterwards, the Badger felt that usual human reaction of being both pleased and relieved! The next presenter was another youngster. As they took to the stage and walked to the lectern, their hands were visibly shaking, but what unfolded was more than just the initial nerves most people experience in such situations. What unfolded was, in its own way, awesomely inspiring, impressive, and heartwarming!

The speaker introduced themselves. Thereafter their body perpetually quivered, their voice trembled and incessantly faltered, and their presentation delivery fragmented with long pauses between sentences and often between individual words. It was obvious that the audience found the situation uncomfortable, and after ten minutes one of the conference organisers approached and quietly asked if the speaker was okay and would like to end their presentation immediately. The speaker insisted on carrying on and did so overrunning their allotted time by 50%. On closing their presentation, they apologised to the audience for their nervousness, thanked the audience for their patience and understanding given that they had never presented to so many people before! As they left the stage the whole audience gave them a standing ovation.

The speaker’s dogged determination to complete their presentation in the face of their inexperience and rampant nervousness was inspiring. The fact, as the Badger learned talking to them afterwards, that they had consciously put themselves in that uncomfortable situation because ‘it was necessary’ in order to improve and have a good career, was impressive. The audience standing ovation was heartwarming because it demonstrated our inherent human empathy and respect for ‘those that try’. For the Badger, the moment also highlights that we all have weaknesses and that facing up to them by doing the right thing with dogged determination, and resilience in the face of personal discomfort, builds respect and demonstrates the ‘right stuff’ required to be successful. What happened to the speaker? They ultimately became a senior executive at an international corporation, and a much sought after keynote speaker at international conferences!

When there’s a new sheriff in town…

Posted on by The Information Badger in Business, Change, Human Resources, Information Technology, IT Project Management, Leadership & Management, Training

‘The lunatics have taken over the asylum’. No, that’s not a jab at the world’s leaders, often hyper-wealthy and drunk on power and their own egos, it’s what a young Badger thought many years ago when his employer appointed a new Chief Executive from outside the company. Soon after their arrival, the new CEO appointed more outsiders to  key leadership roles. Unsurprisingly, most of them had worked for the CEO before. The workforce quickly grasped that the ‘new sheriff in town’ and their ‘deputies’ were intent on rapidly and ruthlessly making their mark.

At the time, the Badger was leading his very first systems/software development project. The rationale for the rapid changes made by the new CEO seemed unfathomable to someone who was completely focused on delivering his project. Looking back decades later, having accumulated wide-ranging business and delivery experience, it’s clear the company needed change to sharpen its commercial and financial focus. Indeed, the CEO changed it for the better in these respects, but to the detriment of a great embedded workforce culture that was exceptionally team oriented. Wariness and distrust of the new sheriff and their deputies spread through the company, especially when the scale of the salaries, bonuses, and share options being paid to the new leadership became public knowledge.

The Badger’s respected and long-standing line manager at the time supported the need for change. They were, however, vocal in their dissent about the new CEO’s approach and the chaos it caused. They confided to a number of direct reports, including the Badger, that they expected the new sheriff,  who was ruthlessly intolerant of anyone with the temerity to challenge the changes being promulgated, to exit them from the company. They were right. Within a few months, they left the company having signed a compromise agreement. On their last day at work, they gave the Badger two pieces of advice, namely, ‘When you deal with any CEO or senior executive consider them to be psychopaths until you’re sure they’re not’, and ‘Remember that any CEO or senior executive will be your friend, until it suits them not to be’. These struck a truthful chord which caused the young Badger to learn about the actual characteristics of a psychopath! (In simple terms these are summarized here, for example). Furthermore, these words of wisdom triggered the Badger to learn more about human behaviour and to use that learning to good effect throughout the rest of his own delivery and leadership career.

And that’s the key message from this item. If you have an opportunity to learn about the rudiments of human psychology, then take it and use what you learn when interacting with, and observing, others. His line-manager’s advice stood the Badger in good stead over the years. Keep it in mind, especially when there’s a ‘new sheriff’ with a new set of ‘deputies’ in town intent on change…

A vintage Fortran Source code listing…

Posted on by The Information Badger in AI, Automation, Change, Information Technology, Software

The Badger found an old paper Fortran source code listing, in good condition considering its age, at the back of a cupboard this week. It triggered memories of his programming activities early in his IT career. It also caused him to reflect on the changes there have been in IT as a result of the tremendous advances in digital technology, and the way we live and work, over the last 40 years. As illustrated below, this period has been one of continuous, rapid change.

In the 1980s, personal computers began to make their way into businesses and homes. The likes of IBM, Apple, and Microsoft introduced devices that revolutionized how people accessed information and performed tasks. The introduction of graphical user interfaces (GUIs) also made computers more user-friendly enabling a broader audience to embrace technology. The 1990s brought the birth and expansion of the internet, drastically changing communication, commerce, and entertainment. It brought a new level of connectivity and made information accessible globally at the click of a button. E-commerce giants like Amazon and eBay emerged, transforming the retail landscape and giving rise to online shopping.

The 2000s saw the rise of the mobile revolution. With the introduction of smartphones and tablets, technology became ever more integrated into our work and personal lives. Apple’s iPhone and Google’s Android led the charge, creating app-driven ecosystems that allowed users to perform a myriad of tasks on-the-go. Mobile internet access became ubiquitous fostering a new era of social media, instant messaging, and mobile gaming. In the 2010s, Cloud Computing with Amazon Web Services (AWS), Microsoft Azure, and Google Cloud brought scalable, on-demand, computing resources. This facilitated the rise of Software as a Service (SaaS) models which enable access to software applications via the internet and help businesses to reduce infrastructure costs and improve scalability.

In recent years, ‘Big Data’ has meant that organizations can leverage vast amounts of data to gain customer insights, optimize their operations, and make data-driven decisions. AI technologies such as machine learning, natural language processing, and computer vision, are also rapidly being integrated into applications from healthcare and finance to autonomous vehicles and smart home devices. In addition, the COVID-19 pandemic accelerated the adoption of remote working and digital collaboration tools, and video conferencing platforms like Zoom and Microsoft Teams have become essential communication and productivity tools.

Anyone working in the IT world over this period has had an exciting time! The Fortran listing reminded the Badger that it was produced when programming was a very human, hand-crafted activity. Source code today is produced differently, and AI will dominate programming in the future. The Badger’s career spanning all these changes  was challenging, exciting, creative, and one where dynamism, innovation, teamwork, hard work, and a ‘can do’ mentality were embedded workforce traits. Is that the case today? It has to be in a future which is dominated by AI.

AI – A Golden Age or a new Dark Age?

Posted on by The Information Badger in AI & Robotics, Automation, Change, Digital Transformation, Ethics & Regulation, Information Technology, Intelligent machines, Life, Risk, Technology

The Badger’s experimented with Microsoft’s Copilot for a while now, sometimes impressed, but often irritated when the tool ends its answer to a question by asking the user’s opinion on the underlying topic of the question. For example, the Badger asked Copilot ‘When will self-driving cars be the majority of vehicles in the UK?’  Copilot’s answer was sensible and distilled from quoted sources, but it ended with ‘What are your thoughts on self-driving cars? Do you think they’ll revolutionize transportation?’. The Badger wanted an answer to his question, not a conversation that will capture, store, and use his opinion for the tool’s own purpose. Responding with ‘None of your business’ gets the reply ‘Got it! If you have any other questions or need assistance with something else, feel free to ask. I’m here to help’. That last phrase should be supplemented with ‘and make money!

Overall, his experimentation has made him wonder if AI is leading to a new Golden Age for humanity, or a new Dark Age. So, what’s the answer? A new Golden Age, or a worrying Dark Age? AI and Machine Intelligence advocates, giant businesses investing huge amounts of money in the technology, and even governments with a ‘fear of missing out’, are quick to say it’s the former. The Nobel Laureate Geoffrey Hinton, the godfather of AI, isn’t so sure. He articulates the risks well, and he’s highlighted that the ability of AI to eventually wipe out humanity isn’t inconceivable. Listening to him interviewed recently on the Today programme, BBC Radio 4’s flagship news and current affairs programme, struck a chord. It made the Badger realise that such concerns are valid, and that a Dark Age is a possibility.

So where does the Badger stand on the Golden or Dark Age question? Well, the last 25 years has made us believe tech-driven change is a good thing, but that premise should be challenged. New technology may drive change, but it doesn’t necessarily drive progress because it’s politics that really determines whether change makes people better off overall. Politicians, however, have struggled woefully to deal with tech-driven change and the new problems it’s created for society so far this century. There’s little sign this is changing for AI. Humans are fallible and can make poor judgements, but if we become reliant on AI to make choices for us, then there’s a real danger that our confidence and capacity to make our own independent decisions will be lost.

The Badger’s answer is thus nuanced. A Golden Age will unfold in areas where AI is a tool providing a tangible benefit under direct human control, but if AI is allowed to become completely autonomous and more intelligent than humans, then a Dark Age is inevitable. Why? Because things with greater overall intelligence always control things of lower overall intelligence. Can you think of an example where the reverse is true?

Smart Meters…again…

Posted on by The Information Badger in Delivery, Energy and Energy Markets, Information Technology, Smart Meters, Transformation

The UK Smart Meter rollout programme missed its original completion date of 2019 and new arrangements were established for the rollout to get, as a minimum, a smart meter installed in 80% of UK homes by the end of December 2025. That number‘s still a long way short of the original 100% ambition, and it’s since been watered down to ~75%. The Government’s Smart Meter Statistics reports for Q3 2023 and Q3 2024 show the numbers stood at 59% and 65%, respectively. Not all installed meters are operating in ‘smart mode’ so, in reality, the numbers where smart mode is in operation are ~10% lower. However, regardless of how you look at the numbers, progress of 6% over a full year doesn’t provide any confidence that the end of 2025 minimum target will be met. Perhaps the next government report for Q4 2024 will paint a more positive picture? Unlikely.

The UK government and the enterprises delivering the programme are, no doubt, already discussing the consequences of falling short of 2025’s minimum target. Two things seem certain. Firstly, the rollout will continue for years beyond 2025, with some kind of reset dressed up by spin that covers some difficult realities. Secondly, the consumer will continue paying for the programme through their energy bills for a long time yet. Remember, the benefit to the consumer is miniscule compared to the benefit to the energy supply companies.

If the 6% rise in on-premises smart meters between Q3 2023 and Q3 2024 typifies  rollout progress for the coming years, you don’t have to be a genius to see that achieving 100% this decade is questionable. The programme’s cost ~£13.5bn, has been running for  >12 years, and there are millions of meters still not operating properly in homes. It’s supposedly a national infrastructure programme vital for modernising the UK energy system, improving energy security and resilience, and supporting net-zero greenhouse gas ambitions. Public scepticism, however, is unabated. Programmes of this ilk are, of course, always challenging, but many countries in Europe have already achieved or surpassed 80% penetration with their own smart meter rollouts and so something fundamental must explain why the UK’s programme consistently underperforms.

Smart meter obsolescence will require the replacement of many meters installed in homes in the coming years, and a communication upgrade is necessary to deal with the demise of 2G/3G communication networks. There doesn’t appear to be a forecast cost to complete the meter installations needed to achieve 100% penetration and these upgrade issues in the public domain yet. The Badger thus concludes that consumers will be footing the bill for years yet, and that it’s right to be sceptical about the ability to deliver any new national energy programmes to time, budget, quality, and tangible consumer benefit…  

Human Space travel to Mars? Just send Intelligent Machines…

Posted on by The Information Badger in AI & Robotics, Automation, Information Technology, Intelligent machines, Life, Space

‘Space, the final frontier. These are the voyages of the Starship Enterprise. Its five-year mission – to explore strange new worlds, to seek out new life and new civilizations, to boldly go where no man has gone before’.

In September 1966, these iconic words were heard for the first time when Star Trek arrived on television. They, in essence, remind us that the pursuit of knowledge and the exploration of the unknown are central to what it means to be human. They inspire us to dream big, embrace challenges, and continually seek to expand our understanding. The words were narrated before man landed on the moon, before the internet, before smartphones and laptops, and when the computing power available to astronauts was miniscule compared to that of a mid-range smartphone. Things have changed extraordinarily since 1966,  but the opening words to Star Trek episodes are just as relevant to what it means to be human today.

Space travel is difficult, as US billionaires will attest (see here and here, for example). Today’s Space-race is different to that of the 1960s with, for example, the likes of India and China part of the fray. Putting humans back on the Moon is a key objective, and the USA’s Artemis programme intends to do just that within the next few years, if things go to plan.  Putting human feet on Mars, as reaffirmed by the USA’s President Trump during his inauguration this week, is also an objective. The Badger, however, senses that it’s unlikely to happen for decades yet, if at all.

Why the scepticism? Well, two things. The first is that putting humans on Mars and bringing them back is much more challenging than returning to the Moon. The second thing is more fundamental. In the ~60 years since Star Trek’s iconic words were first heard, life and our knowledge of Space has been transformed through technological advances, especially in the sphere of capturing, processing, and using information digitally. Advances in digital technology continue apace with AI and intelligent machines fast becoming a reality. Indeed, Mr Trump has announced huge investment in Stargate, AI infrastructure.  The automation of everything with machines becoming as intelligent as humans begs a question, namely ‘Is prolonged human travel in Space really viable and economically sensible?’

The evidence implies that humans are unsuited to prolonged Space travel (e.g. see here and here). So why send humans to Mars when intelligent machines are a better option? Perhaps a rethink of putting humans on Mars will happen as AI and intelligent machines become mainstream, perhaps it won’t. Meantime the Badger wholly subscribes to the pursuit of knowledge and exploration of the unknown, but he will enjoy Star Trek for what it is, just imaginative  entertainment…

‘Free speech’ and Social Media…

Posted on by The Information Badger in Information Technology, Life, social media, Tech for social good

Social media started 2025 with a bang! Mr Musk expressed opinions on X about various UK politicians and UK issues, and Mr Zuckerberg announced the end of Meta’s fact-checking programme and changes to its content moderation policy. These two events produced lots of commentary about social media platforms and ‘free speech’ in the traditional media and in political circles. The Badger sighed on reading much of the discourse because ‘free speech’ has existed long before the existence of social media platforms. There are a wide variety of views about the importance of social media for ‘free speech’, but the Badger’s view is simple. Society as a whole, through its institutions, laws, and cultural norms, is the bastion of ‘free speech’, not Mr Musk, Mr Zuckerberg, or anyone else who owns a social media platform which, let’s not forget, is a business striving to maximise profit from its users.

Musing on some of the media discourse over a coffee on returning from a walk through a snowy park, the Badger’s thoughts converged on three points. The first was that social media is here to stay and cannot be ignored. With ‘free speech’, however, comes responsibility, and this seems to be in relatively short supply in the social media domain. The second was that social media platforms are businesses, and those that own or run them have a vested interest, an inevitable focus on making money, and an aversion to regulation. Messrs Musk, Zuckerberg, and indeed other leaders of massive corporations, will always have ‘an agenda’, and what they say and how they act will always be determined by that agenda and their vested interest. The relationship between  social media and ‘free speech’ must be considered with this in mind.

The third point was more holistic. It embraced more of our  current world’s dynamics. Technology,  ‘free speech’, and social media may be components of world dynamics, but the recent discourse illustrates something about the wielding of power in today’s world. That something is captured by John Lennon’s words uttered a quarter of a century ago. He said ‘Our society is run by insane people for insane objectives. I think we’re being run by maniacs for maniacal ends, and I think I’m liable to be put away as insane for expressing that. That’s what’s insane about it’. He has a point. ’Free speech’ existed when he said those words, and social media didn’t.

As the Badger finished his coffee, he decided that the key take-away from his musing was simply this, not to let tech and social media dominate one’s life. After all, life will go on if social media didn’t exist. Outsourcing one’s life to social media and being a slave to its content is a risky thing to do, but if you do, then keep John Lennon’s words in mind and don’t be naïve about the veracity of the content you consume…

2025 – A year of ‘Strain and Change’…

Posted on by The Information Badger in Information Technology, Leadership, Life, Opinion, Public Institutions, Risk, Technology, Transformation

The festive season is over, and most people are once again embroiled in the routine of normal life. Many start the year mentally refreshed, physically rested, and game for the next challenge, but some do not. And there’s the rub, to use an idiom from Shakespeare, because those starting the year unprepared for a challenge will surely find this year difficult. Why’s that, especially when every year presents challenges that must be dealt with? Well, the omens for 2025 suggest it’s going to be a particularly testing one across a broad range of fronts. As a relative put it over the holiday period, the world order’s changing fast, there’s disgruntlement with political leaders, AI and disruptive advances in digital tech driven by huge corporations continue unabated, retrenchment from the globalisation that’s been a norm for years  is underway, and so ‘Strain and Change’ will be everywhere in 2025.   Those stepping back into life’s rhythms expecting the status quo and unprepared for challenges are thus likely in for a rude awakening.

With this in mind, the Badger found himself chuckling as he read what the BBC’s Tomorrow’s World TV programme predicted in 1995 for 2025. When Professor Stephen Hawking told that programme that ‘Some of these changes are very exciting, and some are alarming. The one thing we can be sure of is that it will be very different, and probably not what we expect’, little did he (or the Badger) know that the Badger’s last post for 2024 would echo the same sentiment! The Badger started wondering what advice Professor Hawking, who produced many pearls of wisdom, might have given us at the start of a year of ‘Change and Strain’. After a little research, the Badger decided he would simply concatenate two of his memorable pearls of wisdom to say:

‘It is very important for young people to keep their sense of wonder and keep asking why. It’s a crazy world out there. Be curious. However difficult life may seem, there is always something you can do and succeed at’.

This seems apt in many ways, but especially for today’s always on, social media dominated, digital world where Hawking’s sentiment can be expressed as  ‘Don’t take anything you read, watch, or hear at face value. Be curious, ask questions, and always believe that you can take action to better your situation’. The Badger thinks that ‘Strain and Change’ is the drumbeat of 2025 technologically, nationally, geopolitically, commercially, and economically. Accordingly, whatever challenges lay ahead, they must be faced with the mindset embodied in Professor Hawking’s concatenated words above. As for the Badger? Well, he’s motivated, refreshed, and well prepared. The only status quo he’s anticipating in 2025 is the continuation of timeless, good, vintage music of which ’Living on an Island’ is a good example…

Looking forward…

Posted on by The Information Badger in Information Technology, IT Project Management, Leadership, Life

Do you know exactly what you were doing at a specific time on Christmas Eve 45 years ago? Regardless of your age, it’s unlikely that you do! But the Badger does. He and his brothers were helping their father complete deliveries so that he could get home at a reasonable time on Christmas Eve. We’d started at 3am, and on completing the last delivery in the middle of the afternoon we were exhausted! The Badger remembers the time, location, the weather, and what we were wearing for this last delivery because one of his brothers had a 35mm camera with him and asked a passerby to take a photo of us in front of the delivery vehicle. That photo is date and time-stamped and is cherished by the Badger and his brothers.

What’s this got to do with ‘looking forward’? Well, the Badger’s father, who’s no longer with us, never made predictions about the year ahead. Being orphaned while an evacuee from London during the Second World War meant he dealt with life one day at a time. The unpredictability of the future world and his personal circumstances made not looking beyond tomorrow routine. He joined the Army as soon as he was old enough to, as he put it, ‘get an education, some semblance of  structure and family, and to establish good life skills and standards’. He thrived, served in Germany and the Middle East, and only left the service to marry.

The Badger and his brothers frequently heard mantras rooted in his Army days and childhood experiences while growing up. Advice like ‘there’s no such thing as can’t, try’, ‘if you’re knocked back, pull yourself together and start again’, and ‘learn from your mistakes but don’t dwell on the past, look forward to the future’ were heard frequently. His favourites were ‘remember, if it looks wrong, feels wrong, smells wrong, or sounds wrong, then it’s wrong’, ‘if something untoward happens don’t ignore it, deal with it’, and ‘look forward,  because you can’t change the past’. He often said he never made predictions about the future because he’d learned that the future never turned out the way anyone expected. The Badger has thus resisted the temptation to express any opinion about what 2025 will hold. While ‘look forward, because you can’t change the past’ continues to be a key ethos, his father was right – the future will almost certainly turn out to be different to what’s anticipated!

Thank you for reading the Badger’s Blog during 2024,  and best wishes for Christmas and the New Year. The Badger and his brothers will be toasting those of the pre-internet/tech generation who are no longer with us because they provided a drumbeat of sound advice and wisdom that’s become much diluted in today’s world. Merry Christmas!