Category: Technology

A ‘Budget for Growth’ for smaller, tech-centric businesses?

Posted on by The Information Badger in Business, Change, Information Technology, Leadership & Management, Offshoring, Technology

Digital technology – the electronic systems and resources that help us communicate, work, play, travel, and live today – is everywhere. The Badger recently conducted an experiment, not one that meets the rigours of professional research, by asking those he’s met over the last week about what they thought of when hearing the phrase ‘digital technology’. A young checkout operator at a local store, for example, said social media, the internet, their smartphone and its apps, online shopping and online banking. That was pretty much a summary of all the responses from young and old alike. Why the experiment? Simply to test a perception that the general public associates ‘digital technology’ mainly with well-known mega global corporations and big brands. The experiment essentially affirmed that perception.

But here’s the thing. The UK has many medium-sized companies with <250 employees, many of which fall under the umbrella of ‘digital technology’.  Such companies, many entrepreneurial family businesses, get little profile even though they are not only part of the UK’s economic bedrock, but also have digital technology which is used globally but invisible to the general public even though it touches them every day. The Badger knows, for example, of a company whose technology enables, controls and cures printed text and images on the packaging used for foodstuffs, medicines, chemicals, and even Christmas wrapping papers! It’s a global leader, employs <250 people, and it’s systems are built in the UK, installed worldwide, and managed and maintained from this country via the internet. It’s innovative companies like this that are crucial to our rhythm of life and the country’s success.

One of the Badger’s neighbours, who’s mid-career with children at school, is part of the leadership team at a different tech-centric, smaller company. While chatting recently, the Badger asked them how the recent UK budget would impact their company. ‘We’re used to challenges’ they said with a grin, adding that recruitment had been frozen, leavers were not being replaced, maximising automation had become the top priority, and work was being moved to lower cost offshore locations. They then added, ‘Now my pension pot is subject to inheritance tax, there’s little point in striving for more success or providing longer-term financial security for my family. I expect to leave the workforce within a decade to ensure I spend whatever wealth I’ve accumulated because there’s no point doing otherwise anymore’.

The Badger flinched. It seems a) that the recent budget isn’t a ‘budget for growth’ as far as smaller, tech-centric companies are concerned, and b) that the mindset and priorities of strivers in such companies is already changing. Has the UK  government’s budget damaged this country’s smaller ‘digital technology’ companies and their employees’ desire to succeed? Time will tell, but the omens don’t look good…

Goodbye trusty diesel car, hello petrol-hybrid…

Posted on by The Information Badger in Automotive, Driverless transport, Electric cars, Information Technology, Processes and Practices, Reliability, Technology, Transport

The Badger’s trusty diesel car is no more; it’s been replaced. It’s been a good servant over the last 14 years, but with more than 150,000 miles on the clock it had been in the end part of the standard reliability bathtub curve for some time.  The time had come for head to rule heart, and so a couple of months ago the Badger decided it was time for a change. That, of course, meant deciding on what type of newer vehicle the replacement should be.

The Badger approached the process systematically, and with disciplined objectivity rather than emotion as per instincts honed by decades in the IT industry. He set out his primary requirements and did some online research to establish a shortlist of potential vehicles. His primary requirements were similar to those when he purchased his trusty diesel 14 years ago, even though the automotive, social, political, technology, and economic landscapes have changed considerably since. The primary requirements were nothing fancy and likely typical of those of most private buyers. They revolved around price, running costs (including road tax and insurance), suitability for current and future family needs, quality and reliability. Brand, type of fuel, and digital gadgetry were secondary considerations.

One vehicle stood out during test drives of those on the Badger’s shortlist by meeting all his requirements. A good deal was done, Gary Numan’s Cars was the first song on the radio when taking delivery, and the Badger’s been driving an extremely low mileage, less than two-year-old petrol-hybrid for over six weeks now.  It’s essentially a well-engineered iPad-with-wheels, brimming with sensors and driver aids. It’s a revelation compared to his trusty diesel, and driving it is a constant reminder of how digital technology dominates our lives and will continue to do so for the foreseeable future.

The whole process from valuing the old car, researching models that met requirements, arranging test drives, agreeing a purchase and making payment, and obtaining road tax and car insurance, involved online services which have been efficient, convenient, and secure. The hybrid technology and comprehensive digital driving aids, entertainment, navigation, and safety features make his replacement car a great and flexible package. A petrol-hybrid rather than a pure battery electric car was the right modern choice for the Badger. It represents the best of  both worlds and eliminates range anxiety and the need to plan long journeys around charging points. It’s a balanced and sensible compromise that comes with economic and environment benefits while avoiding the limitations and inconveniences of pure battery electric vehicles. While electric propulsion may be the future, pure battery electric vehicles will be usurped by fuel cells in the coming years. As for completely driverless cars, well, they are a long way off on UK roads, not because of technology limitations, but because people are people and they like to be in control when they are behind the wheel!

Today’s cutting edge is tomorrow’s obsolescence…

Posted on by The Information Badger in AI & Robotics, Automation, Driverless transport, Information Technology, Internet of Things, Life, Online Services, Smart & New Technology, Technology

As the Badger sat in traffic, a news item on the car radio grabbed his attention. It was a report that there are now no new car models in the UK that come with a CD player. The built-in CD player is joining the cassette tape player in the great scrapyard in the sky! The Badger’s reaction on listening to the report? A little sadness, but not surprised given the speedy evolution of in-car digital infotainment over the last 15 years. The march of connected, integrated, digital technology and the advent of Apple CarPlay and Android Auto have rendered CDs in vehicles obsolete. The Badger glanced at the half-dozen music CDs, a mix of factory-pressed and self-burned, resting in the cubbyhole behind the handbrake and was hit by a wave of nostalgia.

Nostalgia is a natural and common human experience that can help in navigating the  present by drawing comfort and strength from the past. The Badger has a kinship  with his car CDs because they’ve often been played during notable journeys full of either happiness or great sadness. There’s something personally satisfying and engaging about physically selecting a CD, taking it from its case, putting it into the car’s player, adjusting the volume, and then doing the reverse when the last track’s played. Tapping a digital screen or giving voice commands to play your music in a vehicle is a different, less engaging experience. The Badger’s CDs will continue to be played in his car until it too is beckoned by the great scrapyard in the sky.

The demise of in-car CD players is just another illustration that obsolescence is an unavoidable aspect of the rapidly advancing digital age. In the 1980s, the CD put the in-car cassette tape on the path to oblivion with the fitment of cassette players as standard in new vehicles ending completely in the first decade of this century. Now digital systems sourcing music and other entertainment from the ether have essentially done the same thing for the CD player. This implies, of course, that what’s replacing the CD in vehicles today will itself become obsolete in due course, especially as obsolescence is happening faster and faster in the consumer electronics, software, media and entertainment, manufacturing, and automotive industries.

Things once acclaimed as cutting edge are always eventually relegated to the side lines by something else, so what will in-car entertainment look like in a few decades time? Well, if mass adoption of truly self-driving cars becomes a reality, then occupants will absorb entertainment without the distraction of actually driving. In-car entertainment will be dominated by immersive technologies, AI, well-being/mood sensors, and so on, making the driving experience into something akin to that of lazing about in a mobile digital living room. The thought makes the Badger shudder because it represents  another step towards the potential obsolescence of the human race!

CEEFAX, pocket calculators, and the best music ever…

Posted on by The Information Badger in Change, Information Technology, Learning, Life, Science & Engineering, Technology

The postman pushed a package through the letterbox. The delivery of anything by a regular postman is always a surprise these days, especially when no one is expecting it! As the Badger bent down to pick the package up, alarm bells went off in his head as the security training during his career kicked in. Could this be something dangerous? These fleeting thoughts were quickly allayed because there was a return to sender name and address handwritten across the sealed end. It was from an old friend that the Badger had caught up with recently over Zoom. The package was opened to reveal two CD-ROMs holding 40 of his friend’s favourite songs from the 1970s.

The Badger chuckled. His friend is an entertainer who’s passionate about the music of the 1970s, and during our Zoom session we had reminisced about the music and technology of that decade, and our good times together. They had sent the CDs to test if the Badger still has devices that play this ‘old technology’ that first arrived in the early 1980s. The Badger has, and the sounds of the 1970’s filled the home for the rest of the day! Tunes like ‘Mouldy old Dough’ by Lieutenant Pigeon, ‘Sundown’ by Gordon Lightfoot, ‘Joybringer’ by Manfred Mann’s Earth Band, and ‘It’s Only Rock and Roll’ by the Rolling Stones’ echoed through the house as a reminder that they were part of the soundtrack to the 1970s decade of innovation and technological change.

The Badger remembers the BBC’s launch of CEEFAX 50 years ago in 1974! It was a world first allowing viewers to access text-based information on their TV sets – an internet before the internet! The same decade saw the arrival of battery-operated pocket electronic calculators, electronic ignition systems becoming standard on cars, microprocessors, the start of Apple and Microsoft, the 747 Jumbo Jet, Concorde commercial flights, MRI machines, the Sony Walkman, barcodes, floppy discs and email. There were countless scientific and technological advances, and also an oil crisis and the emergence of Punk!

Today’s life is dominated by digital technology that was science fiction in the 1970s. Developments since have been phenomenal and made the Badger’s career in IT always interesting, perpetually challenging, rewarding, and full of learning. So, if you are a student about to start, for example, a new year at University, then work hard, be inquisitive, learn as much as you can, extend your interests and boundaries, and remember that the technology you use today will be obsolete before long. Remember that today’s science fiction is tomorrow’s reality, and that good music will be played for decades and transcend the generations. After all, music from bands like Abba, Pink Floyd, the Eagles, Queen, Blondie and many more is still popular today proving that the best music ever comes the 1970s!

In a world of complication, simplicity is best…

Posted on by The Information Badger in Change, Digital Transformation, Information Technology, Life, Smart & New Technology, Technology

The need to replace a broken light switch this week made the Badger think about how the march of digital technology produces a world of complication for the average person. Visiting a local electrical store for a new switch, one that simply turns the lights on or off when you press its rocker, led to a discussion with the store owner, a friend of a friend. They asked if the Badger wanted a ‘normal’ switch or a ‘smart ‘one. The Badger said the former. The shop was quiet, so we chatted.

Knowing the Badger’s IT background, the owner expressed surprise that he didn’t want a ‘smart’ switch that controlled lights using a smartphone app. The owner isn’t actually a fan of ‘smart’ lighting products for the home, but they sell them because they are a highly profitable product line with Millennials apparently the main customers, although sales had dropped recently. The Badger said a conventional switch served his need because it was simple, performed its primary function well (turning a light on or off), and devoid of complications like having a smartphone, an app, a Wi-Fi network or worrying about data security. The owner chuckled and called the Badger a dinosaur! ‘You won’t be buying one of my ‘smart’ fridges or washing machines then?’ they asked waving towards models in the store. They knew the answer.

A discussion on the pros and cons of ‘smart’ fridges and washing machines ensued. The owner believes that most customers for these items never used their digital and network features to the full. Most, they asserted, just used the standard functions that are found on more traditional, cheaper, models. We agreed that competition between manufacturers to add more ‘smart home’ capabilities to their products meant they’ve  become packed with features that make the units more complicated for the average person to use. What’s wrong with a simple to use fridge or washing machine that just concentrates on its fundamental purpose at a sensible price? Nothing, we concluded as the conversation drew to an end with an influx of new customers.

Since the 1980s, when the information technology landscape we have today didn’t exist, a host of technological and societal changes have occurred. Computational power, the internet, the digitisation of data, systems that interact independently, and new business models have had a massive impact, and many people still struggle with the changes and complications to their daily lives. Technology will complicate daily life for the foreseeable future, but people are beginning to shun technology for the simplicity of  traditional and familiar things that work and have done so for years. Do you really need to be able to talk to your fridge and washing machine? Just because modern technology means you can, doesn’t mean you should….

The Law of Unintended Consequences…

Posted on by The Information Badger in AI & Robotics, Digital Transformation, Information Technology, Life, Online Safety, Online Services, Privacy and Surveillance, social media, Technology

If you’ve a couple of minutes spare then read the item here. It was published in 2013 and what’s striking is that the exact same words could be used if it had been written today! A 2010 item, ‘Technology: The law of unintended consequences’, by the same author also stands the test of time. Reading both has caused the Badger to muse on unintended consequences, especially those that have emerged from the digital and online world over the last few decades.

The ‘Law of Unintended Consequences’ is real and is, in essence, quite simple. It declares that every action by a person, company, or government can have positive or negative consequences that are unforeseen. An amusing manifestation of the law in action happened in 2016 when a UK Government agency conducted an online poll for the public to name the agency’s latest polar research ship. The public’s choice, Boaty McBoatface, wasn’t the kind of name the agency anticipated!

One characteristic of unintended consequences is that they tend to emerge over a long period. The internet and social media illustrate this neatly. Both have changed the behaviour of people (especially the young), companies, and governments, and both have challenged safety, security, and privacy like never before. Indeed, the Australian government’s recent decision to ban those under 16 years old from social media demonstrates just how long it’s taken to address some of social media’s unintended consequences since its advent a couple of decades ago.

During his IT career, the Badger participated in delivering the many benefits of digital and online technology to society, but now, more mindful of unintended consequences, he wonders if a future dominated by virtuality, AI, and colossal tech corporations is a good thing for his grandson’s generation. After all, the online and digital world is not where real, biological, life takes place, and there’s more to life than being a slave to our devices.

The ‘Law of Unintended Consequences’ can never be ignored. Although a professional and disciplined approach to progress always reduces the scope for unintended consequences, the fact is these will happen. This means, for example, that there’ll be unintended consequences from the likes of AI, driverless vehicles, and robots at home, and that, in practice, it will take years for these unintended consequences to emerge properly. But emerge they will!

Looking back over recent decades, it’s clear that digital and online technology has delivered benefits. It’s also clear that it’s brought complication, downsides, and unintended consequences to the lives of people in all age groups. The Badger’s concluded that we need a law that captures the relationship between progress, unintended consequences, and real life. So, here’s Badger’s Law: ‘Progress always produces unintended consequences that complicate and compromise the real life of people’. Gosh, it’s astonishing where articles penned over a decade ago can take your thoughts…

The digital world needs nuclear fusion!

Posted on by The Information Badger in AI & Robotics, Automation, Digital devices and the environment, Digital Transformation, Energy and Energy Markets, Information Technology, Internet of Things, Nuclear Power, Technology

When reading recently  that the ITER experimental nuclear fusion reactor under construction in Cadarache, France, is delayed by at least a decade, the Badger sighed deeply. The delay to this huge endeavour, a collaboration involving 35 nations,  inevitably puts back the holy grail of ‘limitless clean energy for the benefit of mankind’ from a tokomak reactor by many decades…again! Why the Badger’s sigh? Because his PhD and subsequent research, many years ago, related to the damage helium ions can cause in potential tokomak first wall materials. At that time, the Joint European Torus (JET) was under construction at Culham in the UK and the ultimate goal of ‘limitless clean energy for the benefit of mankind’ via fusion seemed achievable within the Badger’s lifetime. Realistically, that’s no longer the case, hence the sigh. The holy grail of ‘limitless clean energy‘ from fusion reactors is still far away even though the need for it has never been greater.

ITER, however, is getting a run for its money from private firms within the Fusion Industry Association (FIA). In July 2023, the FIA said that 4 private firms believed they could deliver fusion power into the grid by 2030 and 19 firms believed they could do so by 2035. The Badger’s sceptical. However, given the speedy technological advances of recent decades, these beliefs cannot be completely dismissed if recent technological momentum continues unabated. Wait a minute, you might say if the word ‘nuclear’ always sends uncomfortable shudders down your spine, why do we need power produced by nuclear fusion at all? The answer’s quite simple. As this article points out, and this one reinforces, the world is 86% driven by fossil fuels and energy demand is forecast to rise by 50% from today’s level by 2050. Global energy demand is then expected to triple between 2050 and 2100!  To get anywhere near meeting these forecasts, and have a decarbonised world, requires fusion to provide ‘limitless clean energy for the benefit of mankind’. Yes, wind, solar, and tidal power will play their part, but can they service the scale of this demand without blighting every picturesque part of our planet? That’s debatable.

So, here’s the thing. Digital transformation of the world economy continues at pace. The amount of data created, captured, copied, and consumed will be nearly three times as much in 2025 as in 2020.   AI, the Internet of Things, cryptocurrency, and the digital automation of everything comes with a dramatic increase in electricity usage which cannot be met by non-nuclear renewables alone. When we use our computers, tablets and smartphones we are contributing to the rising demand for electricity, and we are also thus unconsciously making the case for why we need fusion reactors to provide ‘limitless clean energy for the benefit of mankind’. Let’s hope ITER isn’t the only game in town, because if it is then a digital future may not be quite what we currently envisage.

‘The Magic Roundabout’ and the tech industry…

Posted on by The Information Badger in Diversity, Human Resources, Information Technology, Leadership & Management, Life, Online Services, Technology

The  Magic Roundabout was a beloved children’s programme on UK television between 1965 and 1977. It was produced using stop-motion animation, and it achieved cult status with children and adults alike. Its human characters were Florence, a young girl, and Mr Rusty, the elderly operator of the roundabout. The other main characters were Zebedee the talking jack-in-the box with magical powers, Brian the snail, Ermintrude the cow, and Dylan the hippy-like, guitar-playing, dopey rabbit! It was essential tea-time viewing at the time, and it’s use of stop-motion animation was groundbreaking.

Children’s television programmes, and the technology creating them, have changed vastly since the last episode aired in 1977, and the Badger recently found himself unexpectedly engaged in a conversation comparing ‘The Magic Roundabout’ with today’s tech/IT industry! The conversation happened while visiting a local shop that buys and sells vintage vinyl music records. It’s a lively, friendly establishment, where browsing is encouraged while the owner plays vintage records on turntables behind the till. The Badger’s visit was ostensibly to enquire if any of the vinyl he still has from his youth is of interest to collectors. Before asking, the Badger browsed the shops offerings and a disc from 1975, ‘Funky Moped’ by Jasper Carrot with ‘Magic Roundabout’ on the B-side, caught his eye. It was hard to supress a grin!

Enquiring about the Badger’s own vintage records ultimately led to two things. Firstly, a realisation that some of them are rare and have notable value. One, for example, is his mono Rolling Stones ‘Let it Bleed’ LP in pristine original condition with its original poster. Secondly, it started a discussion with the shop’s owner that ended up not only comparing ‘The Magic Roundabout’ with the tech industry, but also agreeing that Jasper Carrot’s irreverent ‘Magic Roundabout’ routine was, let’s say, of its time!   

It felt surreal comparing ‘The Magic Roundabout’ with the tech industry in a vintage record shop, especially when more similarities emerged than expected. The television programme, for example, featured diverse characters with unique traits and perspectives, and it’s whimsical scripts led to surprising outcomes. The tech industry also features diverse characters with unique traits, skills, and perspectives, and the industry produces surprising outcomes. Both employ advanced techniques embodying creativity, innovation, adaptability, and cross-generation interconnectedness. Both also evoke nostalgia. Who, for example, doesn’t fondly recall their early tech devices and their first forays accessing the internet?

The Badger eventually left the shop reminded that a face-to-face conversation with another person is always an interesting and thought-provoking experience, regardless of what you talk about. Face-to-face conversations are something we should all do more of in today’s world. Walking home, the Badger had the phrase ‘Boing, said Zebedee’ rattling in his head. Hmm, perhaps ‘Boing, said Elon’ might be more apt for today’s world…

Information is not knowledge. The only source of knowledge is experience. You need experience to gain wisdom…

Posted on by The Information Badger in Business, Delivery, Human Resources, Information Technology, Leadership & Management, Learning, Technology

It’s not unusual when having met a senior leader or company executive for the first time to come away feeling either impressed and respectful, or underwhelmed and sceptical. Of his many such encounters, the Badger always remembers one because it involved ‘age’ and ‘wisdom’ !  

The CEO of a niche tech company approached the Badger’s CEO to ask if they could talk informally to ‘someone with experience and wisdom’ about IT delivery. The two CEOs knew each other through being on the same committee of a trade body. Out of good will, the Badger’s CEO asked him to meet with the individual to share some wisdom gleaned from his IT delivery experience. The Badger duly met the tech CEO, and after a few opening pleasantries, was told by the latter that he was probably too old to provide the kind of wisdom they were looking for! The 35-year-old CEO believed that wisdom provided by anyone older than themselves was outdated and irrelevant. The Badger, a decade or more older with some grey hairs, managed to suppress his irritation!

The CEO was polite but dismissive of the Badger’s experience and guidance. They believed that someone younger and focused on every facet of the latest hot trends would provide more valuable input. This rankled, but the Badger simply pointed out that if they didn’t want his advice, then that was, of course, their prerogative. The meeting soon ended. The Badger’s parting shot was to say that he was proud to have reached an age, maturity, and independence that’s so neatly expressed in Einstein’s quote, ‘I have reached an age when, if someone tells me to wear socks, I don’t have to’. The Badger reported back to his boss that he was unimpressed. His boss wasn’t surprised, admitted to disliking the individual, and expressed an opinion that the tech CEO wouldn’t last long in their job. They were right!

The US Presidential Election has put age in the spotlight. Both candidates are much older than the averages for Fortune 500 company chiefs, FTSE 100 CEOs, and 2024 UK Members of Parliament (59.2, 55, and 50 years old, respectively).  The average age of workers  in tech and IT is much closer to that of the 35-year-old tech CEO, and so for those working in these dynamic sectors, it’s worth remembering that we aren’t born with wisdom, age alone doesn’t imply wisdom, and that those who have it acquire it over time through work, personal, educational and social experiences, and exposure to the behaviour of others. That’s why for a long career and to acquire wisdom  you must continually expand your real experience and real skills rather than academically fixate on the latest hot trend. Einstein, after all, said that ‘Information is not knowledge. The only source of knowledge is experience. You need experience to gain wisdom’, and he was right…

Physics, Chemistry, Mathematics and Light underpin the digital world of tomorrow…

Posted on by The Information Badger in Batteries, Change, Education, Information Technology, Learning, Obsolescence, Science & Engineering, Smart & New Technology, Technology, Transformation

A trip to the supermarket provided a reminder that without physics, chemistry, and mathematics none of our modern tech, internet, and online services would exist. Hardly a revelation, but what triggered this heightened awareness? Well, just the simple act of taking a small bag of spent disposable batteries to a recycling bin in the supermarket’s checkout area. The bin was full to overflowing with used disposable batteries from toys, clocks, TV remotes, cordless computer keyboards, wireless mice, and a myriad of other sources that use replaceable batteries as a power source. The act of depositing his spent batteries reminded the Badger that each one is actually a little capsule of physics, chemistry, and mathematics, and that our digital world depends on these subjects and batteries of one form or another.

On returning home, the Badger reflected on the science, materials, manufacturing, and recycling of these disposable batteries and whether they’ll ultimately be made redundant by newer power source innovations in the decades ahead. After all, the Titanium Citizen Eco-Drive watch on the Badger’s wrist uses solar and artificial light for power rather than replaceable batteries. It’s a technology that dates back to the mid-1970s, so it’s not new. Furthermore, the 1980s pocket calculator sitting on the Badger’s desk is also solar powered with no replaceable batteries. It’s a memento from a major 1980’s software development project and it works just as well today as it did back then! The Badger thus found himself wondering why power derived from light sources hasn’t rendered the disposable battery redundant in the last 40 years. Well, to make a functionally reliable, manufacturable, commercially viable product that has physics, chemistry, and mathematics at its core takes years of research to come to fruition. The good news is that it looks like lengthy research is bearing fruit and we may soon see a revolution that makes natural and artificial light the power source for a wide range of our devices, see here and here.

We should not be surprised that the coming years are likely to see a significant change in how our in-home devices, smart tech, and personal computing devices are powered. The use of replaceable batteries looks destined to decline. There’ll ultimately be no more charging cables, and no more trips to the supermarket to recycle spent batteries! Things, of course, are never that clear cut, but if light photons hitting panels on a home’s roof can generate electricity for household use, then it’s inevitably just a matter of time before light will power our gadgets and render disposable batteries redundant.

Fundamentally, power sources – and everything else in our modern digital world – are determined by physics, chemistry, mathematics and years of research. We should never shy away from being educated in these subjects because they – and light – are the seeds that will determine whatever we want the digital world of the future to be…