Category: Life

‘The Magic Roundabout’ and the tech industry…

Posted on by The Information Badger in Diversity, Human Resources, Information Technology, Leadership & Management, Life, Online Services, Technology

The  Magic Roundabout was a beloved children’s programme on UK television between 1965 and 1977. It was produced using stop-motion animation, and it achieved cult status with children and adults alike. Its human characters were Florence, a young girl, and Mr Rusty, the elderly operator of the roundabout. The other main characters were Zebedee the talking jack-in-the box with magical powers, Brian the snail, Ermintrude the cow, and Dylan the hippy-like, guitar-playing, dopey rabbit! It was essential tea-time viewing at the time, and it’s use of stop-motion animation was groundbreaking.

Children’s television programmes, and the technology creating them, have changed vastly since the last episode aired in 1977, and the Badger recently found himself unexpectedly engaged in a conversation comparing ‘The Magic Roundabout’ with today’s tech/IT industry! The conversation happened while visiting a local shop that buys and sells vintage vinyl music records. It’s a lively, friendly establishment, where browsing is encouraged while the owner plays vintage records on turntables behind the till. The Badger’s visit was ostensibly to enquire if any of the vinyl he still has from his youth is of interest to collectors. Before asking, the Badger browsed the shops offerings and a disc from 1975, ‘Funky Moped’ by Jasper Carrot with ‘Magic Roundabout’ on the B-side, caught his eye. It was hard to supress a grin!

Enquiring about the Badger’s own vintage records ultimately led to two things. Firstly, a realisation that some of them are rare and have notable value. One, for example, is his mono Rolling Stones ‘Let it Bleed’ LP in pristine original condition with its original poster. Secondly, it started a discussion with the shop’s owner that ended up not only comparing ‘The Magic Roundabout’ with the tech industry, but also agreeing that Jasper Carrot’s irreverent ‘Magic Roundabout’ routine was, let’s say, of its time!   

It felt surreal comparing ‘The Magic Roundabout’ with the tech industry in a vintage record shop, especially when more similarities emerged than expected. The television programme, for example, featured diverse characters with unique traits and perspectives, and it’s whimsical scripts led to surprising outcomes. The tech industry also features diverse characters with unique traits, skills, and perspectives, and the industry produces surprising outcomes. Both employ advanced techniques embodying creativity, innovation, adaptability, and cross-generation interconnectedness. Both also evoke nostalgia. Who, for example, doesn’t fondly recall their early tech devices and their first forays accessing the internet?

The Badger eventually left the shop reminded that a face-to-face conversation with another person is always an interesting and thought-provoking experience, regardless of what you talk about. Face-to-face conversations are something we should all do more of in today’s world. Walking home, the Badger had the phrase ‘Boing, said Zebedee’ rattling in his head. Hmm, perhaps ‘Boing, said Elon’ might be more apt for today’s world…

Is social media the new tobacco?

Posted on by The Information Badger in Health & Social Care, Learning, Life, Online Safety, Online Services, Opinion, social media, Wellbeing

The UK’s in the throes of a General Election and, whether we like it or not, social media is an important part of campaigning for politicians, political parties, and any person or organisation wanting to influence the outcome. Social media is the modern billboard. The Badger’s always been cautious about social media, and he engages with it in moderation. Why? Because his IT career spanned the time from its origin through to its evolution into being dominated by the global, revenue and profit dominated goliaths we have today.  He’s learned that it’s a minefield for the unwary, and perilous for those vulnerable to the tsunami of memes, misinformation, disinformation, sales and marketing spin, scams and bile that is regularly delivered. Social media is, of course, here to stay. The Badger, however, overcame any fear of missing out (FOMO) regarding its content many years ago. He thus ignores any content that is election related.

Aside from the UK election, something relevant to social media caught the Badger’s attention this week. It was the USA’s Surgeon General’s call for  tobacco-style warnings on the hazards of using social media. This struck a chord because the Badger’s quietly thought for some time that social media is the new tobacco! The Badger hasn’t lost his mind because, as they say, ‘there’s method to the madness’.

Tobacco’s been with us for centuries, see here.  Cigarettes evolved in the 1830s, and smoking was a norm for adults across UK society in the 1920s, driven ostensibly by cigarettes being included in First World War military rations and heavy advertising by tobacco companies. Smoking continued to grow, with the highest level for men recorded as 82% in1948. Tobacco companies, of course, grew fast, and became extremely rich and powerful. The health issues associated with tobacco were known long before the 1950s when the evidence of the impact of smoking on public health became incontrovertible. Since then, steps have been taken to eliminate smoking. The tobacco companies have fought to protect their revenues, and tobacco-related legislation only really started changing significantly in the early 2000s.

Doesn’t this progression of a product, mass marketing, widespread public adoption as a norm, the growth of wealthy and powerful companies protecting their product at all costs, eventual public realisation of the product’s damage to society and individual health, followed by long overdue corrective action resonate with what’s happening with social media? The Badger thinks it does. For tobacco, the progression has taken a century or more, but for social media it’s happening over just a few decades. The Badger senses that the Surgeon General’s call for tobacco style warnings has its place, but more needs to be done faster or society and individual health will be in an even bigger pickle at the end of this decade. Just a thought…

Work-life balance and an unexpected call from the CEO…

Posted on by The Information Badger in IT Project Management, Leadership & Management, Life, Project Management, Wellbeing

Summer beckons and many will be looking forward to a break from work to enjoy a holiday. Modern technology, however, means that it takes an iron will not to occasionally check work email when relaxing on the beach or quaffing beer in a bar in the evening. Completely detaching from work while on holiday is really important because it benefits your mental and physical wellbeing, and it makes you more focused, creative, and productive on returning to work. A refreshed mind, for example, generates better ideas, is more objective and productive, and is more creative when problem-solving.

The Badger normally took a two-week summer vacation throughout his career. One year, however, after leading a major fixed-price, IT system delivery to completion, his employer approved a three-week break to enable his batteries to fully recharge! The project had been challenging for the whole team from the outset. Everyone had done a magnificent job and were exhausted. The Badger’s three-week break proved to be seminal. It was the first time that he truly detached from every aspect of work while on holiday. The break fully revived his mental sharpness, physical energy, and motivation, and it produced much greater awareness that work-life balance is important no matter what role you fulfil at work.

The Badger returned to work afterwards refreshed, focused, and determined to establish a better work-life balance. On his first day back, while liberally applying the delete key to his email backlog, the company Chief Executive called unexpectedly. Caught off-guard, the Badger’s initial surprise and immediate pang of anxiety quickly dissipated. The CEO wanted the Badger, a delivery practitioner, to join the company’s overall leadership team to oversee all projects across the company. The CEO sensed the Badger’s hesitation and made three points. Firstly, that it was a good career move and also what the company needed. Secondly, that the role would broaden the Badger’s leadership skills, his perspective of how the company operated, and that it would  sharpen the overall leadership team and improve decision-making with company-wide impact. The third was that delivery actually produced the company’s profits, and so home-grown delivery leadership talent was preferable for the role rather than  recruiting externally.

The Badger mentioned his greater appreciation of work-life balance. The CEO chuckled and noted that while every person is different, the reality was that intelligent, focused individuals who want job satisfaction and success find a balance that enables them to achieve these objectives. The Badger took on the role, never looked back, and learned over the years that the CEO was right. Successful careers are built primarily on hard work and getting the job done, and finding the right work-life dynamic that works for the individual and their personal circumstances…

With no internet, no satellites, no drones…we must remember them…

Posted on by The Information Badger in Life

No smart phones, no computers, no email, no internet, no Google Maps, no instant news or weather forecast, no social media, no lasers, no drones, no satellites, and no National Health Service. That, plus military conscription, wrecked housing, and food and clothes rationing, was how it was for the UK population living through the 1940s. Life was very different then. We owe today’s freedoms to the soldiers, airmen, and sailors who fought during World War II and to the civilian population who lived through  that time. Today the Badger is marking the 80th anniversary of D-Day in 1944, the scale of which was awesome, by celebrating those who took part and all the 1940s civilians whose spirit during hardship and adversity influenced society in subsequent decades. Here’s the story of one war time civilian.

Born in the London Borough of Holloway in 1928, this civilian was a boy who enjoyed school and played football in the street with a ball made from rolled-up newspapers and string in the 1930s. At the age of 10 in 1938, the boy’s father died from the long-term impact of an injury sustained during the 1914-18 War. In 1939, a year later aged 11, the boy and his 6-year-old brother were evacuated to Hitchen on the declaration of war. They were hosted together by a number of different families until 1942 when their mother died in London making them orphans. The boy, now deemed an adult at the school leaving age of 14, was separated from his brother who was sent to a Dr Barnardo’s home. The 14-year-old boy found work in a Hitchin leather tanning factory until 1946. He spent much of his spare time with the local Home Guard as a young volunteer doing routine chores. It was something he enjoyed, and it gave purpose to his life. In 1946, aged 18, the man was called up for 18 months National Service with the Royal Engineers, during which he enlisted in the regular Army because ‘it  provided purpose, camaraderie, structure, discipline, education, and an opportunity to better oneself’.

The man served in Germany as part of  Operation Woodpecker providing reconstruction timber from Luneburg Heath and the Harz Mountains, and then in the Suez area as part of Middle East Land Forces (MELF). He progressed through the ranks and left the army to marry in 1953 taking with him an integrity and a set of standards, disciplines, and values that he lived by throughout his civilian life. This man was the Badger’s father. He didn’t  participate in D-Day, but his hardships and spirit, and those of others like him, had a big influence on the Badger’s generation and have contributed to the freedoms we value today.

Make do and mend. Keep calm and carry on. No such word as can’t, try. If you want a good life, get some qualifications. Things are never what they seem. If life knocks you down, pick yourself up, dust yourself off, and start all over again (from Nat King Cole’s song). These were the mantras of his life. Will we ever see a future generation with the determination, discipline, resilience, and values of those who lived through the 1940s again? That’s an open question, because the digital world continues to change  everything…

A walk in the woods, swarms of drones embodying AI, and fly spray…

Posted on by The Information Badger in AI & Robotics, Drones, Information Technology, Life, Public safety, Security, Technology

A walk in the woods is good for body and soul, especially in the Spring when bluebells abound. Every walk is memorable in some way, as a couple of encounters reminded the Badger recently. The first encounter involved wildlife. A vixen with two cubs emerged from the undergrowth and sat in the middle of the path to stare at a stationary Badger drinking from his water bottle. They were ~3 metres away, unfazed by human presence, and nonchalantly disappeared back into the undergrowth after about a minute. The second encounter happened ten minutes later as the path bisected an open expanse of scrubland. It was with a police officer landing a drone which had been used in a successful search for someone who’d failed to return from walking their dog in the area. ‘That’s a useful bit of kit’, the Badger quipped to the officer. ‘Yep, but a drone swarm would be better’, the officer responded adding that whereas people knew that individual drones are routine tools for many, swarms embodying AI warrant greater public awareness.

Drones vary in shape, size, function, and sophistication. Everyone has some awareness of them through their appearance in many movies (see here for example) over decades. The capabilities of drones imagined in such movies are today either a reality, or soon to be so. Drones are a growth area. Indeed, the UK Government has envisaged  that 900,000 commercial drones could be operating in UK skies by 2030.  Drones have long been tools in many commercial sectors (e.g. agriculture, energy supply, and property marketing), in the media/broadcasting, and with hobbyists and the TikTok generation, and so this vision seems possible. Drones are also already key tools in law enforcement where they help in monitoring major incidents, events, suspects, crime scenes, traffic, and in the search for missing persons. Military use of them is common and rapidly expanding for reconnaissance, intelligence gathering, and lethal force, as readily illustrated in the Ukraine and Middle East conflicts. Military drone use continues to expand (e.g. see here ), and swarms of drones embodying AI will eventually transform  military operations even more dramatically. It thus seems inevitable that drone swarms will eventually become a regular facet of civilian life too.

Personal security and safety advice for when you are away from your home has long centred on being aware of your environment and listening to and observing the behaviour of those around you. With drone swarms on the horizon, we should now be observing and listening to what’s in the sky too! Of course, someone will eventually produce a drone countermeasure for personal use by anyone in the general public. Now that’s an off-the-wall thought to end with, probably triggered by learning that fly spray and insect repellent are essential when walking through woods in the warm Spring sunshine…

History suggests that a future generation will face a ‘Digital Crisis’…

Posted on by The Information Badger in AI & Robotics, Automation, Digital Transformation, Ethics & Regulation, Information Technology, Internet, Life, Online Services, Risk, social media, Transformation

Spanish philosopher George Santayana is credited with saying ‘Those who cannot remember the past are condemned to repeat it’, and Karl Marx remarked that ‘History repeats itself first as a tragedy, and then as a farce’. These came to mind while quietly musing on a future which is in the hands of younger generations who’ve grown up with global communication, the internet, social media, and online services as a norm. It’s sobering to be reminded that in just a few decades, digital technology and IT has transformed life faster than at any time in human history. AI adds to the unabated momentum of tech-driven change. But here’s the thing. History shows that many things that have a transformational impact on society have serious consequences that only become fully apparent decades later, creating a crisis for society that a future generation is forced to address. History thus implies that a future generation will have to deal with a crisis caused by the digital revolution.

Bold thinking? Maybe, but consider this. History shows that motor vehicles revolutionised transportation. It’s only in recent decades, however, that society has realised, and started addressing, the true impact of motor vehicles on public health and the planet. History also shows that the use of fossil fuels (particularly coal) during the Industrial Revolution transformed the world. Our dependence on them since, however, has impacted the climate and sustainability of life forcing society into corrective action, but only in recent decades. Similarly, plastic – a material that’s made the modern world possible – has gone from being a wonder substance a century ago to being reviled as an environmental scourge today. It therefore seems perfectly feasible that history will repeat itself with regard to the digital revolution we are living through.

Falling happiness in younger generations (see here, for example) and a tense interview with Elon Musk , who remarked that ‘moderation is a propaganda word for censorship’, illustrate that history may well repeat itself regarding social media. Social media platforms have revolutionised information sharing over two decades, but amplifying misinformation, disinformation, bullying, mental health issues, and eroding personal privacy in the process. They are commercial enterprises bound by the law, but they set their own rules and guidelines for content and its moderation. When a US Surgeon General says allowing young people to use social media is like giving them medicine not proven to be safe, and that it’s insane that governments have failed to adequately regulate them, then society has a problem regardless of Mr Musk’s dislike of challenging scrutiny. History means that society today is having to face up to a ‘Climate Crisis’. Taking note of history is always wise, which is why it’s not outlandish to think that a future generation will face and need to address some kind of existential ‘Digital Crisis’ …  

Systems failure? keep calm and carry on…

Posted on by The Information Badger in Business Continuity, Information Technology, Life, Online Services, Risk, Service

Fred (not his real name), an 80-year-old retired civil servant, walks past every morning on his way to the local supermarket for a newspaper. He does this regardless of the weather. Fred walks slower on his way back because the round trip to the supermarket is the limit of what he can manage in one go. On his return leg, therefore, Fred and the Badger often chat if the opportunity arises. Fred has a passion for modern history, current affairs, financial markets, and public service, and while he may be slowing up physically, his mind remains sharp, informed, and impressively analytical. Our conversations are always enjoyable and enlightening.

On Sunday, we had one such chat. Fred knows the Badger’s background is in IT and so he asked about the previous day’s delivery order and contactless payment problems at a well-known UK supermarket chain. ‘In IT there’s always going to be unexpected failures due to software defects, hardware and system problems, human error,  or any combination of the three’, the Badger answered benignly. ‘Didn’t affect me; a good old-fashioned visit to the supermarket and cash will always be my preference’, Fred responded, adding that it didn’t reflect well on the state of society when shrill hysteria and blame floods social media and the news whenever there’s an outage of online services. Fred thinks people take online services for granted and have lost the ‘keep calm and carry on’ spirit that’s normally a strength of the British character! Whether you agree or not, it’s an understandable point of view.

The conversation moved on when Fred mentioned that he’d been reading books about Mr Putin, cyber security, and artificial intelligence. He reckons humanity’s future is bleak, not because of technology, AI, or cyber warfare, but because younger digital-native generations are already slaves to algorithms, aren’t interested in facts and share comments before thinking, have a first response to everything which is a search for blame, and are too willingly ‘followers of the herd’! Again, it’s an understandable point of view. Fred added that Mr Putin doesn’t really need sophisticated cyber tools or AI. He just needs his supporters in key IT roles in some supermarkets, banks, fulfilment and distribution companies, energy suppliers, and network providers to coordinate a simultaneous ‘human error’ moment when making changes to systems! Fred thinks this would cause national mayhem.

Fred’s an interesting guy whose views are shaped by his eight decades of life and what he sees, hears, and reads on a daily basis. Our conversation reminded the Badger that he learned early in his IT career that systems will fail, often in unexpected ways, at an inconvenient time, and disruptively. When they do, it’s important for everyone to ‘keep calm and carry on’. Sadly, calm, patience, and individual resilience seems to be in increasingly short supply in our digital-dominated world…

Describe the internet without refering to technology using a maximum of 10 words…

Posted on by The Information Badger in Information Technology, Internet, Life, Online Services, Web

What do you do after a long ramble through park land with large herds of free-roaming deer when the weather is rainy, chilly, and blustery? Dry off and warm up in a café with a hot drink and something to eat. That’s exactly what the Badger and his wife did at the end of a bracing wander around Petworth Park. The café, in Petworth House  which sits magnificently at one end of the park, was busy but we found a table next to a small group of millennial couples who had hiked cross-country from Midhurst seven miles away. They were refuelling with tea, sandwiches, and hot soup in readiness for the trek back. Their lively conversation wasn’t about their hike or their return journey, but about the internet and AI! Some of the group, the Badger sensed, clearly had a background in IT. As they finished and rose to leave, one commented cheerily to another that ‘There should be a simple way of describing the internet that doesn’t use jargon or refer to technology’. After the group left, the Badger’s wife challenged him to do just that using a maximum of ten words!

Thoughts bubbled in the Badger’s brain for the rest of the day, and later that evening he told his wife that he’d converged on a description for the internet that met the challenge. She merely shrugged her shoulders disinterestedly and continued surfing the internet on her smartphone. Undeterred, the Badger announced that the internet is ‘All human interactions, from good to evil, sped up’. She simply nodded and told the Badger to use it for his blog, and that’s exactly what he’s done!

There are probably many valid and better alternatives, but the Badger thinks these words powerfully describe the internet, that nebulous entity which not only invisibly connects people, places, information, stories, beliefs, knowledge, and ideas globally, but also entertains us, sparks our curiosity, and mirrors our aspirations, flaws, and contradictions. The words also encapsulate the fact that all the good and bad attributes of humanity waltz together on the internet at a speed humankind has never encountered before. The fight between good and evil for domination is thus unrelenting, perpetual, and affected only by human ingenuity. Sometimes good dominates and other times evil does, which is why we should be wary, cautious, and conscious of safety, security, and privacy when engaging in the virtual world where the yin-yang of modern life is played out.

The Badger’s wife has now suggested a new challenge – to describe AI in ‘a simple way that doesn’t use jargon or refer to technology’ using a maximum of ten words. The Badger’s first thought was to describe AI using the same words for the internet. His second thought? To avoid challenges spawned when your spouse overhears something in the conversation of strangers!

A world without Google…

Posted on by The Information Badger in Business Continuity, Information Technology, Life, Online Services, Risk, Smart & New Technology, Technology

A feature entitled ‘Where would we be without Google’ appeared on the IET (Institution of Engineering and Technology) website last week. It’s an insightful, entertaining article that takes a wry look at how Google (or more properly Alphabet) has become part of today’s critical infrastructure and why we must let it stay that way. The Badger nodded in agreement when reading the author’s words that the world created by Google should more accurately be described as the world that we – consumers, society, and legislators – have allowed Google to create. The Badger also sympathises with the feature’s conclusion, that for the sake of humanity Google must never be allowed to stop because  nobody knows what might happen if somebody switched its services off. The consequences would be awful in ways that we haven’t envisaged.

Since every facet of personal, public, and business life involves risk, believing that Google could never be ‘switched off’ seems foolish, especially when big tech wields more power than governments, and global instability is on the rise. Switching Google off would be a digital earthquake that shakes the very heart of today’s connected world. Its likelihood may be low, but it’s clearly an identifiable risk and so it’s worth thinking about the impact if it were to happen? Do you know what the consequences would be? Do you know what you would do if you woke up one morning and Google wasn’t there? Probably not, because it’s doubtful that most people have this eventuality on their personal radar. To tickle your thoughts, therefore, here’s a brief sense of the impact if Google was ‘switched off’.

Our go-to source for answers, information, translation, scholarly articles, and academic papers (Google Search, Translate, Scholar) would vanish. A billion or more email inboxes, virtual meetings, and chats would fall silent (Gmail, Google Meet,  Hangouts). Travellers and delivery drivers would become disoriented and wander aimlessly (Google Maps). Online collaborative work would grind to a halt and documents, spreadsheets, presentations, and critical business files would disappear (Google Drive, Docs, Sheets, Slides). Similarly, YouTube creators and viewers would lose their stage and access to content, smart homes would lose their brains, and thermostats, house cameras, and doorbells would lose connectivity. Marketeers and advertisers would find their strategies undermined, and businesses using Google Cloud would be disrupted. Your Android phone would need a new operating system. Just imagine the turmoil as you and a billion others try to adjust at the same time!

It’s unthinkable that Google would ever be switched off, you say. Maybe, but thinking about the unthinkable is at the heart of good risk management. What can we do to minimise the impact on ourselves? Well, the saying  ‘don’t have all your eggs in one basket’ comes to mind. It’s as relevant today as it was before big tech dominated the world…

Future-gazing while eating fish in Riyadh…

Posted on by The Information Badger in AI & Robotics, Change, Delivery, Digital Transformation, Information Technology, Life, Outsource, Tech for social good, Technology

The Badger visited Riyadh with some members of his London-based project team. The team was developing the SARIE Real Time Gross Settlement (RTGS) computer system for the Saudi Arabian Monetary Agency (SAMA). We stayed at the Riyadh Intercontinental Hotel, the normal base for short visits to meet client staff and Kingdom-based project staff. The work schedule for the visit was intense because the project was at a crucial stage in its delivery. On the penultimate night of the visit, the hotel had a ‘fish night’. The Badger and his companions duly booked a table for what turned out to be a memorable meal. It took place outside under a night sky full of twinkling stars in near 30C heat. Riyadh is in the desert 250 miles from the nearest seaport, and so it felt a little surreal seeing not only unfamiliar fresh fish on a mountain of crushed ice, but also choosing one to eat! This was more than 25 years ago.

Unsurprisingly for a group of relaxing IT professionals, we future-gazed while eating our fish and drinking alcohol-free fizzy apple juice – ‘Saudi Champagne’. Mobile phones at the time provided voice communication and SMS messaging. They were rudimentary compared with today’s smartphones, and we knew that the new one in our hand would be usurped by a newer model within weeks. Communication network technology, internet use, and IT were high growth areas, and the PCs and laptops of the time, see here for example, had nowhere near the capabilities taken for granted today.

Three areas dominated our future-gazing during the meal. The first was MMS (Multimedia Messaging Service). Would it actually arrive, be useful, and popular? (It arrived in 2002). The second was off-the-shelf, reusable, software products and kernels. Would they decimate bespoke software development and speed up systems development for clients? (They did. Software has become commoditised). The third was outsourcing. Would it change the IT industry and stifle innovation and technical creativity? (It has, although views on innovation and creativity vary). We debated affably as we ate. We did not foresee the tech and online world that has emerged to be the global critical infrastructure of personal, business, governmental, and military life today!

With the Middle East in the headlines and tech CEOs savaged while testifying at a US Senate hearing, the Badger wonders what discussion he and his companions would have during a ‘fish night’ in Riyadh today.  One area would inevitably be AI and given the history of the last 25 years of digital revolution, whether its dark side would eventually overwhelm its benefits. With general points from the Senate hearings like ‘Because for all the upside, the dark side is too great to live with’ (made by Senator Lindsey Graham) rattling in his head, the Badger thinks that the dark side of AI alone would dominate the discussion and make the conversation even livelier than it was 25 years ago!