With every generation comes change…

With every generation comes change! Society evolves. Every new generation grows up in different conditions to those when their parents  were young.  Every new generation rails against the actions and decisions of older generations. Every new generation thinks they know best and wants to change the world, and every older generation thinks younger generations are feckless, frustrating, and irritating – just look here, for example. These may be sweeping generalisations, but they convey a truth and an uncomfortable reality.

Every new generation grows up in a society whose norms are challenged or changed by new technologies of one kind or another. It’s been the same for centuries. Anyone born in the last 40 years, however, has grown up in one of the most disruptive periods for society ever.  Just in the last 20 or so years our global population has exploded, increasing by around 30%, the population of urban centres has risen by ~60%,  the internet has changed the way everything is done, mobile phones have become a necessity and nearly everyone has one, and social media has taken over.  Every generation thinks it’s making society better, so is society better for those born since the 1980s who have been riding the Information and Digital wave?

The Badger’s found that when people are asked this question, No is the dominant answer!  Ostensibly because of a perception that two vital commodities in society – trust and privacy – have declined, with broadcast and online news media, and the social media platforms like Facebook and Twitter being mentioned as to blame. News organisations with a reputation for unbiased reporting are seen as being thin on the ground, and social media platforms are seen as an uncontrollable digital wild-west.

One person bravely claimed that the behaviour of those born since the 1980s and social media had already put society into a downward spiral. Their justification? Simply that anyone whose first reaction to anything was to reach for their smartphone, create a video, and immediately upload it to social media had lost the plot. A brave view indeed in these turbulent days.  The person is, of course, from the older generation and perhaps resonates with the first paragraph above.

The Badger’s view is simple. Change driven by disruptive technologies is painful and produces downsides as well as benefits. There’s little doubt that distrust is rife in society today, that privacy is fast becoming an alien concept even with GDPR, and that a finger must point to the media, the internet, and social media for some of this.  Just as in life, however, there are no magic bullets and no one has a monopoly on being right. One thing, however, is certain. The attitude, behaviour, and use of digital tools and platforms by our younger generations is creating the society that their kids will definitely rail against!

A Tidy-up leads to ‘Privacy Rebellion’…

The Badger’s performed a much overdue tidy-up of his home office and more mementoes, defunct gadgets, old books, reports, and papers were found than anticipated. It started as a quick tidy-up but morphed into an archeological dig that triggered fond memories and wonderment. It’s amazing what accumulates in nooks and crannies!

Three things of note found were a 1999 Company Annual Report, an associated 1999 slide set from the company Leadership Conference, and a Palm Pilot from the same era. Tidy-up progress slowed while the Badger read the Report and the slides because in 1999 the company was a market leader in SMS and data transmission to mobile phones, and part of the slide set covered the future of mobile phones. Today, 20 years later, the company doesn’t exist, and the Badger’s smartphone hugely exceeds the vision painted in the slides. It reminded the Badger that company’s come and go and just how much information and mobile technology has changed our lives. And the Palm Pilot? Well the dust was wiped off…and it still works! The Badger’s wife wants these items to be recycled, but they’ve just been moved from the office to a nook and cranny in the garage. She doesn’t know this yet!

During a short break in the tidy-up, the Badger’s wife sighed philosophically and commented that ‘Technology has driven lots of good in the last 100 years, but the negatives have always been down-played until they’re blindingly obvious and cause everyone to run around demanding change. In the next 20 years it’ll be the same in the digital world.’ She elaborated a little with ‘Oil, nuclear, cars, planes, antibiotics, plastic, and palm oil have advanced our lives, but it’s only recently that everyone’s realised their impacts are unsustainable. People are fickle, it’ll be no different with AI.’

A fair point perhaps? The Badger nodded playfully and added that ‘data’ was the future critical commodity, and that there could be a ‘privacy rebellion’ when the general public fully appreciate that the conveniences provided by the Internet of Things and AI could mean the current concept of a private life disappears. Impish speculation, of course, but items about voice recordings (here, here and here) and facial recognition (here and here) just illustrate the need to be wary of what goes on behind the tech in our homes or on the street.

So, there you have it – a tidy-up leads to the prospect of a ‘privacy rebellion’. Why not have an office or man-cave tidy-up of your own? It’s therapeutic, you’ll reminisce, you’ll find gadgets you didn’t know you had, and it could even spark a philosophical discussion with your partner about the future. But best of all…you might get brownie points from your partner for recycling, even if you’re really just moving things from one nook and cranny to another…

Quiz night, ‘What 3 Words’, and is tech solving problems that aren’t really problems?

The following questions were asked during a quiz night at the Badger’s local Public House:

Who said ‘If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions’?

What geolocation mechanism can locate you anywhere in the world to a 3mx3m square?

The Badger’s team got the answer to the first one right, Albert Einstein, but we got the second one wrong. Our answer was GPS, but the quiz master said the answer was ‘What 3 Words’ – which you can find out about here and here and a specific example of its use here. The Badger’s team complained loudly, but to no effect. Why? Because it transpired the quiz master is a fan of the ‘What 3 Words’ smartphone app. Although the Badger’s team were not quiz night winners, the Einstein and ‘What 3 Words’ answers triggered a subsequent lively debate over rather more post-quiz beverages than prudent!

The debate centred on ‘Is tech increasingly solving problems that aren’t really problems?’. One team member cited digital number plates on cars (see here and here) as an example of something motivated only by making money. They speculated the ‘solution’ had been invented in 5 minutes and that 55 minutes had then been spent trying to invent the problem it was trying to solve. A reversal of Einstein’s wise words! Another team member was adamant that ‘What 3 Words ‘ is unnecessary given GPS is routinely part of modern smartphones. The Badger’s contribution to the debate was simply this. Entrepreneurs will always have ideas for making money, marketeers will always try to persuade us we need their solution to solve a problem or inconvenience we didn’t know we had, and we should never take tech at face value and always understand what’s happening to our data if we want our private lives to be just that…private.

Oiled by the beverages, the debate boisterously descended into a game that invented amusing word combinations, aka ‘What 3 Words’, for the location of well-known landmarks. For example, orange.ballon.home and wooden.plank.palace were proposed for the entrances to the US White House and UK Houses of Parliament, respectively! Eventually seriousness returned, and we concluded that tech should focus on solving the real problems of life and the planet, and not things that make us lazy or mean we don’t need to learn for ourselves or take personal responsibility for our actions.

At the end of the night all the team got up to leave except for one individual who said they’d stay to be like Einstein and spend 55 minutes thinking about a problem – whether they could actually get up to leave – even though they’d already thought of a solution – to just stay at single.malt.whiskey and have another drink. Did we laugh…just a bit…

Smartwatches? Remember to be an individual not a data point…

The Badger’s trusty Tissot watch, worn every day for 25 years, has sadly expired. It’s been replaced with a new traditional timepiece made from Titanium. Before buying the new watch, the Badger explored general purpose smartwatches, both online and at the local tech store. There’s a wide range available with rich functionality and the market is growing strongly. So why didn’t the Badger buy one? Ostensibly because ultimately the salesperson rightly triggered the Badger to think hard about their upsides and downsides, something that should be done for any tech purchase! The Badger decided he’d never use all the apps and functions, didn’t want to routinely charge a watch, and didn’t want data from its use to become part of the data trail the tech giants already have on the Badger to use for their own commercial gain. Put simply, the Badger realised that a ‘private’ traditional watch which doesn’t need apps meets his requirement and will last for the next 25 years.

Like all tech, smartwatches have upsides and downsides. However, consumers rarely spend enough time thinking about the downsides before adopting or buying tech. We are fickle and easily persuaded by clever positioning and marketing that concentrates inevitably on the positives. Is, for example, issuing smartwatches to children to track their movements a useful, helpful and convenient benefit, or is it a significant downside and erosion of personal privacy when the concept was subsequently rolled out across a wider society? The Badger thinks the latter because, in extremis, your smartwatch adds to the data trail in a completely connected world and that means others can run your life, not you!

The Badger’s not anti-smartwatches, just suspicious and cautious about the use of the most valuable commodity in the current world – our data. Josh Lifton, CEO of Crowd Supply, is quoted as saying “If you want to be considered an individual and not just a data point, then it’s in your interest to protect your privacy.” Spot on! We should all think more about our privacy and about being an individual rather than a data point.

Technology moves fast and, of course, drives progress. Louis Bleriot became the first man to fly across the English Channel 110 years ago this week and just look how far global aviation has come since! Will today’s smartwatches be quickly overtaken by new developments? If Elon Musk is making implants that link the brain directly to a smartphone then the answer has to be yes! The Badger’s certain of two things, however. Implants are not for him, and his traditional watch will preserve his privacy and individuality for many years to come. Don’t be put off buying a smartwatch, just buy one not because it’s trendy, but because you’ve really thought through the pro’s and con’s, are clear that it meets your requirement, and you’re confident that you’ll remain a private individual rather than being a data point with someone else controlling your life…

‘People will come to love their oppression, to adore the technologies that undo their capacities to think’…Probably not!

The world is awash with visions, forecasts and opinions about technology’s impact on society and our daily life in the coming decades. Journalists, academics, economist’s, politicians, company marketeers and independent commentators have all set out a future dominated by artificial intelligence, robots, autonomous vehicles, the internet of things, and so on, but in reality, it’s people like you and me that will determine what becomes real.

Humans first developed tools to help adapt to changing circumstances in the Stone Age, and we’ve been doing that ever since. The Badger’s sure of two things – that we’ll continue to use technological advances to provide useful tools, and that we’ll avoid the societal subservience to technology as set out by Aldous Huxley’s ‘People will come to love their oppression, to adore the technologies that undo their capacities to think’. Today we are more educated than ever, familiar with tech’s good and bad points, questioning of tech giant motives, and more careful with our personal information. We have already experienced technology’s pros and cons and so we’re unlikely to accept being oppressed or enslaved by it in the future. At least that’s the Badger’s view!

TechMarketView’s recent ‘Down with the kids’ item had the Badger nodding vigorously in agreement. Two points really resonated. Firstly, today’s digital native teenagers still see the control, freedom, and independence offered by really driving a car as a rite of passage. Secondly, its question ‘It’s humans that are driving the invention and application of tech across industries, and its humans that will experience the consequences, good or bad, but will any of us humans be allowed to decide whether we want it or not?’ goes to the heart of what the future will look like for us all. To answer ‘No’ is a slippery slope to the Huxley view mentioned above. It would also mean his statement – ‘Technological progress has merely provided us with more efficient means for going backwards’ – has truth and that the dystopia of Brave New World – published 87 years ago – is what we have to look forward to.

The Badger – ever the optimist and chuckling at, and relating to, a piece on whether an AI android could live forever – thinks a Brave New World dystopia will never happen. We’ll always adapt to new technology, just like we’ve done since the Stone Age, but humans are a savvy, unique and dangerous species which makes it improbable that we’ll ever allow technology to usurp our control. Why? Because a species like us that invents an axe to cut down trees to provide shelter and then also sees its usefulness as a weapon against others is never going to allow itself to get into a position of any kind of subservience. So, there you have it. The Badger’s added to the great wash of opinion about the future!

The builder and his ‘critical infrastructure’…

Chatting to a self-employed builder working on a neighbour’s property last week proved interesting. The guy works very hard, but readily admits he’s a slave to his smart phone whenever it rings, buzzes, beeps or its screen flashes. He always responds to these triggers regardless of whether he’s up a ladder, laying bricks or digging a trench. The builder says his smart phone apps are as essential to him as the physical tools of his trade. He laments this but says it’s a necessity if he’s to make his living.

Conversation somehow moved onto online security and privacy. The builder said he’s read about this in his ubiquitous tabloid newspaper, but never pays attention to things like password advice. When asked why not, he simply said ‘because I’m a builder. I just want my day to day life to be as easy as possible’. The builder has used the same password for everything for years! He saw the Badger flinch and frown, and just said ‘With all this AI and driverless cars malarkey, this security gubbins must have been sorted so it’s obviously safe to run my life with one password’. Oh dear!

If the builder’s thinking typifies that of the average person then we should worry about the depth of security and privacy awareness! In 2019, ~55% of British firms reported cyber-attacks (up from 40% a year ago). There have been more cyber-attacks on ‘critical infrastructure’, and Facebook has hoovered up 15 million email address books without permission! The online revolution of recent decades has certainly unlocked Pandora’s box. The builder recognises this but just says: ‘The Genie’s out of the bottle and can’t be put back in, so I’ll just carry on as-is with what works for me’. Oh dear!

The Badger realised two things from the conversation. First, there’s lots more to do to counter security and privacy ambivalence and educate people on the subject. Second, the smart phone in your hand is your ‘critical infrastructure’ and you must treat it as such. To prove the point, try not using it for a few days, like Badger did this last week. Yes, it’s difficult and strange at first, but you adapt surprisingly easily to overcome inconveniences.

Today the Badger and the builder chatted again. The builder has a new phone, a basic one providing just voice and SMS. Why? Because he lost his old one. He thinks he dropped it in a trench and poured concrete over it. He doesn’t miss it because he’s realised all he really needs from his ‘critical infrastructure’ is voice and SMS. Unfortunately, this has made him even more ambivalent about online security, privacy and passwords. Some people will never learn…

Smart meters & devices – How much do you value your privacy at home?

The UK’s Smart Meter programme continues make the press, see here for example. Things are unsurprisingly late. Consumers, who’re paying for the £11bn programme through current energy bills, can apparently expect savings of less than £1 a week on bills by 2030. The utility companies haven’t been particularly consumer friendly in their rollouts. There’s been lots of pressure tactics applied to get consumers to accept a Smart Meter installation. Indeed, the best energy deals today mean a consumer must accept having a Smart Meter. The Badger has proudly resisted and doesn’t have one!

Why? Doesn’t the Badger want to save money or the planet? Is it because the Badger is intimidated by modern technology? Or is it just the Badger’s a dinosaur and resistant to change? Good questions. The Badger’s very pragmatic and objective, very technology, environment, and budget aware, and very conscious of how tech is transforming society, so what’s the real reason for not having a Smart Meter? Simple. The Badger values his privacy.

Smart Meters and other smart devices in your home provide granular data that can be analysed to determine what you do inside your home. That’s nectar to organisations and marketing companies who, let’s face it, employ expert lawyers to ensure they can maximise their benefit from the data they capture from you and your home. Articles from Bloomberg and the Daily Mail are worth a read. They reinforce that we must not be naïve when it comes to how such data is used.

The Badger is an advocate of ‘An Englishman’s home is his castle’. Smart Meters and smart devices encroach on that being the case. Unlike twenty years ago, today’s smart technology means you no longer really have privacy in your own home. Others will pooh-pooh that statement and assert legal protections are in place, but should you trust that’s proven to be the case with the companies involved? Hmm. The only safe way of keeping what you do within your home private is not to have Smart Meters or devices like those in the Bloomberg article in the home in the first place.

So, there you have it. The Badger values privacy within his home way above any future saving of £1 a week – a loaf of bread – in energy bills. In fact, the Badger’s significantly reduced home energy bills without a Smart Meter and still remains an advocate for technology that preserves individual rights, freedoms and brings real benefit to society. Does the case for the UK Smart Meter programme really stack up? Views differ. All the Badger knows is that ‘the Badgers home is his castle’. Smart inanimate interlopers will be resisted until privacy within the home can be guaranteed…

Privacy & data protection education doesn’t auger well for social media goliaths…

In the last 20 years ‘data’ has exploded. It’s gone from scarcity to abundance and today it’s easy to store and continues to accumulate exponentially. Businesses now use clever data analytic applications to improve their operations, knowledge of their customers, their products and services, and their positioning in the markets they focus on. Data has, of course, always been important in the business world. Indeed, businesses have closely guarded their data for decades, because if they didn’t competitors will put them out of business!

So, if businesses guard their data so closely, why haven’t many of us been so good at guarding our own on the internet and social media? Simple. Way back, we were attracted to the fact that email and social network services were free. At the time we either didn’t think about issues of privacy and protection, or we ignored them. In addition, the service providers didn’t make it very easy to understand how they would use the data gathered when we used our accounts.

Things have of course moved on. We’ve become less naïve, more circumspect and better aware of the darker and negative aspects of the internet and social media. Today we have a better understanding of the importance of online privacy, security and data protection, and politicians are more focused and adept at challenging the morals, ethics, and legal obligations of the goliath companies involved. The Badger, however, finds it quite sobering that debates raged ten years ago on whether user privacy, online security and data protection should be taught in UK schools (see here, for example), but it’s really the last three years or so in which the subject has gained momentum (see, for example, here, here and here). That’s very encouraging, but of course long overdue given that anyone born in the last twenty years has grown up with the internet and social media as core utilities in their life.

TechMarketView’s Richard Holway believes social media has reached a peak. The Badger agrees. Why? Because youngsters going through education today will be more knowledgeable about privacy and the value of their information. They are likely to be less fickle and more careful, and this surely doesn’t auger well for the social media giants. With regulation on the horizon, and ever more circumspect users, it’s hard not to conclude that the future for social media companies is less rosy than the past. Facebook’s just celebrated it’s 15th birthday. Impressive! But times they are a’changin…

Burglary, the Police, and ‘Smart Doorbells…

The Badger’s been burgled! The Police were great. They attended swiftly, established the culprit wore gloves, and went door to door to see if neighbours had seen anything suspicious. They hadn’t, so the attending Pc rightly set expectations that little could done without tangible leads. The Badger is thus one of the UK’s 2019 burglary statistics! For info, there were ~423,000 UK burglaries in 2018, much lower than 10 years ago, but the clear up rate is low.

The attending Pc was very professional and sported personal technology that included a body camera, a radio, and a rugged smartphone that was used to collect details and statements in the comfort of the Badger’s lounge. Potential security improvements were discussed, and the Badger asked if ‘smart doorbells’ – tech that alerts your smartphone – would help. Apparently, simpler, cheaper, and more traditional items probably provide better deterrence. Why? First, because most burglaries are opportunistic, not targeted. Second, because burglars are as tech savvy as the rest of us and can take measures to protect themselves. And third, alerts on your smartphone to ‘stranger-danger’ may increase your anxiety because the burglar is not actually prevented from entering if you’re not at home. Having images is useful provided they lead to improved culprit capture and prosecution, but the jury’s out on that front. The Badger jokingly said that he’d deploy some old-fashioned tech – bone-crunching animal traps. The Pc’s response was clear. Advice was expressed in a way that it was not to be argued with!

The Police were great throughout. The Badger felt well handled, a marked contrast to recent interactions with some major businesses. The Pc’s tech supported all aspects of the incident process smoothly and the Badger sees why the Police need even more tech and systems to catch ‘bad people’ and deal well with victims. Currently there’s a fuss about police trialling of Automated Facial Recognition (AFR), and the likes of Liberty and Big Brother Watch routinely challenge the establishment on surveillance, privacy, and civil liberties. In reality, however, we already live in a surveillance society. CCTV is everywhere. So is automated number plate recognition. Supermarkets track our grocery habits and social media giants know and sell everything about our lives. The surveillance and privacy genie is already out of the bottle and the Police need all the tech and systems they can get to keep us safe in the modern world. Surveillance by democratically controlled authorities is much better than the uncontrolled ‘surveillance capitalism’ regimes – a term from a radio item this morning – of the giant social media companies!

The Pc who dealt with the Badger went on to apprehend three youths who robbed a corner shop at knife point. The Pc emailed the next day apologising for the delay to a follow-up letter due to this! The Badger was gobsmacked. Support your local police officers; they deserve more respect than they get…