Getting an IT job if you have Asperger Syndrome…

Everyone has unconscious bias because it’s an inherent part of how our brain works. Unconscious bias stems from our brain’s natural tendency to categorize and make quick decisions based on our experiences, culture, and upbringing. Mature companies know about unconscious bias and draw attention to it in their staff training programmes, especially those relating to the interviewing, management, and leadership of people. They know that awareness of unconscious bias is important to ensuring that individuals make good, properly objective, decisions. Unconscious bias often raises its head during the interviewing and recruitment of new staff, but most companies emphasise their fair treatment of people with a disability during these processes. But is that actually the reality?

The son of one of the Badger’s long-standing friends was made redundant 8 months ago and they are still working hard to find new employment. They have Asperger Syndrome, a development disorder considered to be on the mild end of the autism spectrum. Before redundancy, they worked for more than a decade at their employer’s data centre as a software developer, technical whiz, and go-to technical problem-solver. They were made redundant as a result of a takeover by a bigger company. This led to the closure of the data centre which was on a small business park now to be developed for housing. What’s made the Badger’s nose twitch is the difficulty that someone with Asperger’s, excellent IT skills, a good work record, great experience, and a strong desire to continue working is having because, as they describe it, ‘I never seem to get through the front-end recruitment processes to talk to anyone who can appreciate my IT technical skills and experience’.

One of many powerful points in last year’s Buckland Review of Autism Employment  is ‘Despite their wish to work, the latest official statistics show that only around 3 in 10 working age autistic disabled people are in employment, compared with 5 in 10 for all disabled people and 8 in 10 for non-disabled people’. Unless you are Elon Musk, who revealed in 2021 that he has Asperger Syndrome, the odds of getting employed when you have the condition are not high. Unconscious bias in companies or individuals will never be fully eradicated, but the Badger senses that there’s something in modern recruitment processes that don’t give those with Asperger a proper chance. For all the positive messaging from companies about diversity and fairness, the reality seems different.

Today’s world needs those with proven IT skills and a strong work ethic whether they have Asperger’s or not. Something seems amiss, and the Badger has the words uttered by a speaker at a training course he attended many years ago rattling around in his mind, namely ‘A disability isn’t a barrier to working, discrimination is’. The words seem as true today as they were then.

People – they are always a challenge…

How would you answer if someone at the start of their IT-sector career asked you ‘What’s the most challenging thing you’ve encountered throughout your career?’  Your answer might be something personal like, for example, a family, financial, or health matter, or it might be something purely professional like a task that proved especially testing, getting the right people into the right roles to deliver project or business objectives, or coping with change during rapid organisational transformation or growth. You will have your own answer, but what’s the Badger’s? Well, it’s one word, and that word is ‘people’.

In the Badger’s experience, people are crucial for success, but they are a never-ending challenge! Why? Because people have unique backgrounds, experiences, thought processes, perspectives, fallibilities, strengths and motivations that make them a melting pot of unpredictability and surprises! An illustration from the Badger’s first role as a project manager is pertinent. A graduate programmer, a lady two years out of University, had been recruited by the Badger’s employer. Her CV looked good, and she’d done well during the recruitment process. The Badger’s line manager charged him with using her to fill a vacant programming role on his project team. She seemed like a good fit, and she appeared to have settled in well by the end of her first week with the team. Within a month, however, the project team were mutinous! Her work was poor, she had not completed any task, her attitude was surly and self-centred, and her timekeeping was appalling.

Chats with the Badger to encourage improvement and explore whether there were any hidden underlying personal problems proved fruitless. Formal HR processes came into play, during which it became clear that this person wasn’t interested in programming, being part of a team, or a career with the company. Employment with any company, she ultimately admitted, was simply her way of obtaining money for expensive holidays! She was exited from the company. The Badger learned that there’s more to people than is visible, that they are complex, have values that might differ from your own, and that they can take up lots of valuable management time!

The fact that people were the Badger’s most challenging thing throughout his career is not surprising when life is dynamic, circumstances change, and individuals are always adapting to new personal and professional situations. The Badger always rose to the challenge, because people from the most junior to the most senior matter if you want to succeed. With the relentless progress of automation and AI, it’s easy to think that dealing with people is becoming less relevant. Not so! AI may change everything, but it’s people who are crucial to harnessing its potential to making a difference. People will always be a challenge, but knowing more about what makes them tick will be essential for handling the challenges of the foreseeable future…

‘Swagger’ – A qualitative indicator of an organisation’s future.

Last week the Badger was caught on the hop by a final year undergraduate who asked the following. What made you join the company you worked for? Was it what they did, their values,  their website or their glossy brochures? Was it a promise of fast career progression? Was it to get a respected name on your CV? Was it the money? Was it desperation and anywhere would do? Or was it because you were impressed by the ‘swagger’ of the people you encountered in the recruitment process?

The Badger, very sensibly, paused to think before answering. The Badger considered a simplistic answer, something like ‘there were many reasons why the Badger accepted the formal job offer when it arrived’. But, in truth, what made the Badger to join the company he worked for was very straightforward. Every person encountered in the recruitment process was extraordinarily passionate about the work they did. Their energy, ‘can do’ and ‘always up for a challenge’ attitude was palpable and infectious. They had ‘swagger’. Not the arrogant ’Jack-the-lad, I’m important’ type, but the type that quietly radiates confidence, optimism, professionalism, trust and an ‘action speaks louder than words’ attitude to challenges. So, the Badger responded accordingly.

The follow-up question was ‘In the same circumstances, would you make the same decision today as you did then’? The answer was ‘Yes’. The small IT company the Badger joined had a growing, second-to-none, reputation for building and delivering challenging and complex software and systems. It persevered when faced with problems and delivered when most competitors would throw in the towel and engage the lawyers. The company didn’t have high profile in the media. It’s unique selling point (USP) was essentially the ‘swagger’ of its loyal, highly capable people who did what they said they would do. Clients liked that commitment, and the ‘swagger’ of the company’s people underpinned the company’s ‘does difficult things and always delivers’ reputation.

The company eventually grew into a multi-national corporate, and the ‘swagger’ of its people inevitably changed. Bureaucracy started to constrain behaviour and attitude, and ‘swagger’ became diluted as a trickle of people leaving for pastures new became a perpetual operational dynamic. People became less delivery focused,  more political, and their willingness to make excuses rather than deliver results became more noticeable. The company’s mojo and USP suffered as a result! So, if you’re interested in early warning signs that the organisation you work for is slowly losing its mojo, then don’t look at your executive leaders, look at how the ‘swagger’ of the people around you is changing. The ‘swagger’ of people is the qualitative barometer of your organisation’s future prospects. Oh, and if feel your own ‘swagger’ is on the wane, then just remember there’s a big wide world out there full of opportunity to drive it back up to new peaks…

Automation, AI, and recruitment interviews…

The Badger’s interviewed many people seeking employment in IT services over the years. It started with interviewing new University graduates as part of the early UK ‘milk round’, and extended into interviewing very experienced technical, delivery and line people as the Badger’s leadership responsibilities grew. If the Badger learned just three things from all this interviewing it was this. Firstly, that a CV is the candidate’s tool to stimulate an employer’s interest, but its content cannot be taken for granted. Secondly, meeting the candidate face to face is crucial, and thirdly, that good candidates have sensible expectations because they recognise their IT skills quickly become tomorrow’s commodity.

Why’s the Badger thinking about this? Two reasons. Firstly because young nephews are encountering today’s digital, AI-supported automation in the world of recruitment, and secondly because of reading the assessment of occupations at risk from automation published by the UK Office of National Statistics earlier this year.

Digital automation and AI continues to grow rapidly in the realm of recruitment (Here, here and here provide readable appetisers, for example). Within a few years, it looks like today’s youngster generation will be psychometrically tested, have their video and audio interactions digitally analysed, and possible have their public social media presences appraised like no previous generation before when they seek employment. It’s possible to foresee a time when youngsters will never actually physically meet anyone during a recruitment and interview process. Will that actually happen? Hopefully not, because nothing’s more powerful for an employer and a candidate when making an employment decision than physically meeting someone, shaking their hand, looking them in the eye, and having a dialogue that can go down unexpected avenues.

So, what’s the relevance of the ONS reference? It simply highlights the following. The percentage of HR resource leader and HR operations jobs at risk from automation is 28.2% and 58.01%, respectively. If you work in IT then at least 1 in 4 of the management consultants (27.09%), project managers (24.49%), architects and designers (28.4%), and call centre staff (54.83%) reading this today could be redundant in the coming years. Even 23.62% of Chief Exec and senior officials are at risk from automation! So, it’s not just youngsters like the Badger’s nephews who will be analysed like never before when they seek employment in the modern way, you will too!

If you lose your job through automation and AI, then it’s automation and AI that’ll be a significant factor in getting alternative employment! Make sure you understand how recruiters and employers use automation and AI and prepare yourself appropriately. Always meet a prospective employer face to face before accepting a job. Shake their hand, look them in the eye, and make sure that you’ll be working for a human being rather than a robot…